EVs, Connected Vehicles & the New Challenges of Servicing
The automotive world is in the middle of its most dramatic transformation in over a century. With the rapid rise of electric vehicles (EVs) and the advent …
The automotive world is in the middle of its most dramatic transformation in over a century. With the rapid rise of electric vehicles (EVs) and the advent …
What’s New & What Customers Expect Once considered a “nice-to-have” add-on, extended warranties and service plans are now a central part of customer expectations. Whether it’s automobiles, …
In today’s fast-changing service economy, one truth stands out: customer expectations have never been higher. Whether it’s repairing an appliance, servicing a vehicle, or supporting industrial machinery, …
How Servicing Is Becoming a Platform After-sales service has always been a critical part of customer satisfaction—but in 2025, it’s undergoing a digital transformation. What …
Automotive & Industrial Sectors For decades, maintenance followed a predictable cycle: wait until something breaks, fix it, and hope downtime doesn’t cost too much. But …
The service industry has always been the backbone of economies—whether it’s healthcare, education, logistics, or finance. But as we look ahead to 2030, services won’t …
In the past, finding a service provider was often a matter of word-of-mouth, classified ads, or calling around until you found someone available. Fast forward …
The way we work has changed forever. What began as an emergency response during the pandemic has now evolved into a new normal—remote-first service delivery. …
In the past, mass production and one-size-fits-all solutions defined success. But in today’s world, where consumers are more informed, connected, and selective than ever, personalization has …
Why subscription-based services are reshaping how we live, work, and consume From streaming platforms 🎬 to coffee deliveries ☕ to even cars 🚗, one trend …